Enter the email address you provided when you registered and we will send an e-mail
containing your password.
If you do not receive the email with your password, check your junk
email folder. Your spam filter may treat this message as spam if it does
You may need to identify Steel Spider as a trusted site. In Internet Explorer under
Internet Options / security, click on the Trusted Sites icon. Click on the
sites button and add *.steelspider.com or
in the Add this Web site to this zone box. Leave the Require Server Verification
box unchecked and click on the Add button and click OK. Set the security level for
the Trusted Sites zone to Medium.
You may need to approve or whitelist emails sent by our mail server 22.214.171.124
so the email is not viewed as spam by your email server software.
If you are still not receiving the email containing your password, let us know at